Grizzly Dispatch answers when your hands are in a lock. It sorts the caller with one question — locked out right now, or booking a visit? — then takes the rekey, the lock change, or the new deadbolt as a request you confirm with one tap, and texts you the whole ticket. Lockouts get handled honestly too: a real arrival window only when your live GPS supports one, and never a made-up “15 minutes.”
Call it and play a customer. It answers the way it would for a locksmith, then texts you the ticket the owner would get. Rather read one? See an example call.
Built and used every day on a real one-truck service line — grizzlytowingoregon.com
As featured in Locksmith Ledger · Oct. 2026
Where the money is
A caller locked out at night will dial down the list until a human answers — no assistant fully fixes that. But the landlord turning over a unit, the new homeowner who wants every lock rekeyed, the property manager with forty doors: those callers are glad to book with an assistant. They just won’t leave a voicemail and wait. A four-unit turnover at three locks a unit is twelve rekeys — several hundred dollars at typical rates — and that manager calls again at the next lease.
What it does
Your number keeps ringing your cell exactly like today. The assistant only picks up the calls you can't — and it's honest with every caller that it's an automated assistant.
The greeting asks “Are you locked out right now, or looking to schedule a visit?” Lockouts go to dispatch. Rekeys, lock changes, and key jobs get booked.
It takes the day and time the customer wants and puts it in as a request. You confirm with one tap, and the customer gets a confirmation text. It never tells anyone they’re booked until you say so.
It asks whose property it is, won’t book “it’s my ex’s place,” flags landlord–tenant disputes for you instead of booking them, and reads the photo-ID requirement to every caller before they hang up.
Rekey totals are computed from your own prices, never guessed by the AI. Until you set your rates, it quotes nothing at all: “The owner confirms the price before any work starts.”
If someone hangs up before finishing, they get a text right away and can finish booking by replying — in English or Spanish.
Address, service, lock count or vehicle, whose property it is, and the requested time — texted to you when the call ends and kept on a simple dashboard. After-hours calls wait quietly for morning.
An example call
Illustrative example — a rate card of $25 a lock plus a $49 trip. Your greeting uses your business name and your name.
Assistant: Thanks for calling Valley Lock and Key. Sam can’t pick up, so this is his automated assistant, and this call is transcribed. Not about locks or keys? Press zero any time for voicemail. Para español, oprima el dos. First — are you locked out right now, or looking to schedule a visit?
Caller: Schedule. I’ve got a rental on Pine Street turning over, and I need the locks rekeyed before the new tenant moves in Monday.
Assistant: Got it — a rekey at your rental on Pine Street before Monday. Is the unit empty right now, and how many locks are we talking about?
Caller: Empty, yeah. Three — front, back, and the garage. Thursday morning if you can. What’s that run?
Assistant: Three locks comes to one hundred twenty-four dollars — that’s an estimate, and Sam confirms the final price before any work starts. I’ll put in a request for Thursday morning; Sam handles scheduling himself, so he’ll text you to lock it in. Can I get your name and best number?
Caller: Dana. 541-555-0164.
Assistant: Thanks, Dana — a rekey, three locks, at your Pine Street rental, requested for Thursday morning. One more thing: when Sam arrives, he’ll need to see a photo ID that matches the address. That protects you too.
NEW JOB #214 - Valley Lock and Key ** REQUESTED TIME: Thursday morning - NOT confirmed. Approve on the dashboard. Service: rekey Location: 12 Pine St, Ashland (vacant rental) Vehicle / locks: 3 locks - front, back, garage Customer: Dana Callback: +1 541 555 0164 Notes: landlord; new tenant moves in Monday
Tap Approve and Dana gets “Confirmed! Sam has you down for Thursday morning.” Can’t make it? Propose another time from the same screen, and Dana gets that instead.
Why it's different
Locksmithing has a reputation problem, and every honest locksmith has cleaned up after a bait-and-switch outfit that quoted $19 on the phone. An assistant that invents a price or an arrival time is exactly what your customers are afraid of. This one is built to refuse — and every rule below is tested against the live AI before it ships.
A locked-out caller gets a real window only when it’s computed from your live GPS. Otherwise it says you’ll text a confirmed time — so nobody’s angry when you pull up.
Every number comes from your rate card, always as an estimate you confirm before work starts. No rate card, no numbers.
It won’t book a lockout for someone who says it isn’t their place, never gives legal opinions on evictions, and tells a caller with a child or pet locked in a car to call 911 first.
Zero risk to you
No setup fee. No monthly charge. Nothing — until Grizzly Dispatch captures a paying job you'd have lost to voicemail. If it never books you one, you never pay a dime.
Simple pricing
Early-access pricing. No per-minute charges, no surprise overages, no contracts — cancel any time.
From one operator to another
I run Grizzly Towing & Recovery in Ashland, Oregon — one truck, just me. I built this assistant for my own line, and my call logs taught me something: a stranded driver who has already rung out won’t stay on the line for anyone, but callers with planned work will leave the details and wait for a text. Locksmiths get both kinds of calls every day, and the second kind is the business you lose quietly, to voicemail. That’s the half this was built to catch. Want it on your line?
Put It on My Line