Every garage door call came from an ad, a listing, or a referral you worked for. Grizzly Dispatch answers when you can’t: it keeps the caller safe around a broken spring, takes the job — a stuck door, an opener, a new-door estimate — and texts you the ticket. It quotes only your prices, and never prices a new door on the phone.
Call it and play a customer. It answers the way it would for a garage door company, then texts you the ticket the owner would get. Rather read one? See an example call.
Built and used every day on a real one-truck service line — grizzlytowingoregon.com
Where the money is
Garage door companies pay a lot to make the phone ring — ads, listings, lead fees — and the caller with a snapped spring and a car stuck inside dials the next number if nobody answers. A spring repair is a few hundred dollars; a new-door estimate can turn into a few thousand. Catching one of those a month covers this many times over.
What it does
Your number keeps ringing your cell exactly like today. The assistant only picks up the calls you can't — and it's honest with every caller that it's an automated assistant.
The moment a caller says the spring snapped, it tells them not to lift the door or touch the springs, cables, or emergency release — before anything else. A door that fell on someone goes straight to 911.
The greeting sorts the car-stuck-inside call from the “my opener’s acting up” call. Stuck doors get dispatch; repairs, tune-ups, and new-door estimates get booked.
Scheduled work goes in as the day and time the customer asked for. You confirm with one tap, and the customer gets a text. It never tells anyone they’re booked until you say so.
It quotes your service call and your “starts at” prices, always as an estimate you confirm. A new door is never priced on the phone. Until you set your rates, it quotes nothing at all.
If someone hangs up before finishing, they get a text right away and can finish by replying — in English or Spanish.
Address, what’s wrong, stuck open or closed, a car trapped inside, single or double door, opener brand — texted to you the moment the call ends, and kept on a simple dashboard.
An example call
Illustrative example — a rate card with an $89 service call and springs starting at $250. Your greeting uses your business name and your name.
Assistant: Thanks for calling Rogue Valley Garage Doors. Mike can’t pick up, so this is his automated assistant. Not about a garage door? Press zero any time for voicemail. Para español, oprima el dos. First — is anyone hurt, and is your door stuck right now, or are you looking to schedule a repair or a quote?
Caller: Nobody’s hurt, but the spring just snapped with a huge bang, and my car’s stuck inside.
Assistant: Glad everyone’s okay. Please don’t try to lift the door or touch the springs, the cables, or the red emergency release — a door with a broken spring is extremely heavy, and those springs are under a lot of tension. What’s the address?
Caller: 482 Siskiyou Boulevard in Ashland. What’s this going to cost me?
Assistant: Spring replacement starts at two hundred fifty dollars for a standard door — that’s an estimate, and Mike confirms the exact price before any work starts. Is it a single or a double door?
Caller: Double.
Assistant: Got it. Can I get your name, and is the number you’re calling from good for texts?
Caller: Jen — and yes, this number’s fine.
Assistant: Thanks, Jen — a broken spring on a double door, car stuck inside, at 482 Siskiyou Boulevard. Mike’s out on another call right now. I can lock you in as the next job, and he’ll text you a confirmed arrival time as soon as he’s free. Thanks for calling. Goodbye.
NEW JOB #312 - Rogue Valley Garage Doors Service: spring replacement Location: 482 Siskiyou Blvd, Ashland Door / opener: double door Customer: Jen Callback: +1 541 555 0133 Notes: BROKEN SPRING - door closed, car stuck inside
From the dashboard, one tap sends Jen “I’m on my way — about 30 minutes out,” and she stops calling around. The job stays on your board until it’s done.
Why it's different
Garage doors have a reputation problem: the $29 service call that ends in a $1,500 bill. An assistant that invents a price — or lowballs one to win the call — is exactly what your customers are afraid of. This one is built to refuse, and every rule below is tested against the live AI before it ships.
A stuck-door caller gets a real window only when it’s computed from your live GPS. Otherwise it says you’ll text a confirmed time — so nobody’s angry when you pull up.
Every number comes from your rate card as a “starts at” estimate you confirm. New doors are never priced on the phone. No rate card, no numbers.
Broken spring: don’t lift it, don’t touch it. Someone hurt or trapped: call 911. Then, and only then, the ticket.
Zero risk to you
No setup fee. No monthly charge. Nothing — until Grizzly Dispatch captures a paying job you'd have lost to voicemail. If it never books you one, you never pay a dime.
Simple pricing
Early-access pricing. No per-minute charges, no surprise overages, no contracts — cancel any time.
From one operator to another
I run Grizzly Towing & Recovery in Ashland, Oregon — one truck, just me. I built this assistant for my own line, and my call logs taught me something: callers who’ve already rung out won’t wait on hold for anyone, but they will talk to something that actually helps them and books the job. Garage door calls are the ones I’d hate most to lose — the customer is stuck, the ticket is real, and you paid to make that phone ring. Want it on your line?
Email Brian for Early Access