Every figure below is an estimate confirmed with you before any work starts. No surprise fees, no 'shop supplies,' no games.
Why publish prices when almost nobody in towing does? Because the games are the reason people dread calling a tow truck. You'll get the same numbers on the phone, from the dispatcher, and from Brian in person — and the final price is confirmed with you before anything gets hooked up.
When a job is more than 30 road miles from Ashland, Brian quotes it personally. The price covers the whole trip: the drive out, the tow, and — because the truck has to come back empty — the return trip to the office at $2 a mile. The timing needs some flexibility too, since a long run takes the truck out of the valley. The dispatcher won't quote you a total or an arrival time on these; Brian calls you with both.
If a budget can't cover a trip, you'll hear that honestly and up front — with the real number — rather than a lowball quote that changes when the truck shows up.
Other unusual jobs — multiple vehicles, difficult access, rollovers — also get a personal quote from Brian rather than a guess, as soon as he's able to call you back.
Office hours Mon–Fri 8am–5pm · Calls answered 24/7 — after hours Brian's dispatch assistant takes your details and puts you first in line for the morning.